2022 Industry Prediction #2: Thriving in the “New Normal”
The COVID-19 pandemic has provided a chance for a retrospective view of the disability claims industry and will require the examination of lessons learned to navigate our new normal. Written by Michael Cleveland, President, Advisory Services How claims organizations...
2021 Prediction revisited – behavioral health claim management
Written by Mark Sawyer, CLU, VP of Claim Performance Solutions Periodically throughout the past year, Brown & Brown Absence Services Group has shared our perspective on how and to what extent we believe COVID-19 will impact both the short-term disability (STD) and...
Pathologists & Toxicologists – Managing life claims
As life insurance claims increase, how will insurers respond? While the full impact of COVID-19 is still being measured, one of the many industries still in flux is the life insurance industry. At the peak of the first wave of COVID-19, second...