Written by Mark Sawyer, Senior Vice President, Claim Performance Solutions In search of the ideal model, disability claim organizations are constantly adjusting their processes, sometimes with success and other times…not so much. Viewing these efforts from a...
The COVID-19 pandemic has provided a chance for a retrospective view of the disability claims industry and will require the examination of lessons learned to navigate our new normal. Written by Michael Cleveland, President, Advisory Services How claims organizations...
Written by Mark Sawyer, CLU, VP of Claim Performance Solutions Periodically throughout the past year, Brown & Brown Absence Services Group has shared our perspective on how and to what extent we believe COVID-19 will impact both the short-term disability (STD) and...
As life insurance claims increase, how will insurers respond? While the full impact of COVID-19 is still being measured, one of the many industries still in flux is the life insurance industry. At the peak of the first wave of COVID-19, second...
The degree of complexity within each disability claim has always varied, with some presenting as straight-forward that end with a return to work, while others exhibit a level of subjectivity that require a rigorous approach to uncover otherwise obscure factors that...
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