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The importance of effectively managing a Stable and Mature block

The importance of effectively managing a Stable and Mature block

In any disability claim organization, a large portion of open claims and their associated reserve dollars come from permanent and total disability claims. Also referred to as a Stable and Mature block, these claims, representing a large financial exposure for...
How AI and humans can partner for the future of claims management

How AI and humans can partner for the future of claims management

The war on talent is a well-documented challenge for the insurance industry. The number of employees aging out of jobs now and expected to do so through the next few years is significant. The insurance industry is unique in that its workforce tends to trend older,...
Short-term disability segmentation for improving claim adjudication

Short-term disability segmentation for improving claim adjudication

In the world of Short-Term Disability (STD) claims management, leveraging the right resources efficiently and effectively is the name of the game. Given the unique nature of STD claims, insurers must exercise a thoughtful approach to allocating resources to best meet...
2022 Industry Predictions Revisited

2022 Industry Predictions Revisited

At Brown & Brown Absence Services Group we remain vigilant in observing and analyzing the trends and issues facing group carriers and the absence industry. Early in the year, we predicted what we expected 2022 to look like as impacted by the COVID-19 pandemic and...
The COVID-19 pandemic and the changing face of the workplace

The COVID-19 pandemic and the changing face of the workplace

Before the COVID-19 pandemic, “the workplace” was typically considered an office filled with rows of cubicles and offices with lights on late. At the beginning of the pandemic, most organizations closed their offices to move their employees to a “safer from home”...