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2022 Industry Prediction #3 – Continued pandemic-related challenges

2022 Industry Prediction #3 – Continued pandemic-related challenges

Pandemic-related operational challenges will continue to plague the Social Security Administration, decreasing the predictability and stability of decisions. Written by Megan Reid, Vice President, Account Management Operations “What will happen with the Social...
2022 Industry Prediction #2: Thriving in the “New Normal”

2022 Industry Prediction #2: Thriving in the “New Normal”

The COVID-19 pandemic has provided a chance for a retrospective view of the disability claims industry and will require the examination of lessons learned to navigate our new normal. Written by Michael Cleveland, President, Advisory Services How claims organizations...
2022 Industry Prediction #1 – The Great Disappointment

2022 Industry Prediction #1 – The Great Disappointment

The Great Resignation will cause a rush in hiring decisions and may lead to disappointment in selecting the right talent for your business goals and your culture. Written by George Falcon, Vice President, Client Services With all the talk about the “Great Resignation”...
Social Security roundup: 2021 in review

Social Security roundup: 2021 in review

In the face of yet another year ravaged by the global pandemic, the Social Security Administration (SSA) spent 2021 continuing to provide benefits, services, and support for those in need of them. Despite efforts to provide services accurately and timely, it was a...
Labor shortage projected to impact healthcare market

Labor shortage projected to impact healthcare market

It is hard to overstate what impact the COVID-19 pandemic has had on the labor market. In only a matter of days, businesses needed to develop a way to ensure their employees’ health and safety while keeping their operations going. Many businesses were able to...