OIG report highlights SSA mail management struggles
Last month, the Office of the Inspector General (OIG) issued an interim report to Acting Social Security Commissioner Kilolo Kijakazi regarding the management of mail during the COVID-19 pandemic. The findings of the interim report pose a grim look at how mail...
2021 Prediction revisited – behavioral health claim management
Written by Mark Sawyer, CLU, VP of Claim Performance Solutions Periodically throughout the past year, Brown & Brown Absence Services Group has shared our perspective on how and to what extent we believe COVID-19 will impact both the short-term disability (STD) and...
The complexities of long-haul COVID-19 in SSDI claim evaluation
Sixteen months have passed since COVID-19 cases began to meaningfully spike in the United States, causing many states to close non-essential businesses and institute lockdowns to “stop the spread” in a matter of weeks. Little did we know that those few weeks would...