The importance of an effective claims management system in the success of your organization
Gone are the days of paper files stacked in rows across cubicle desks. Thanks to the abundance of available technologies, this was – in most instances – a natural progression. But, in some cases, the COVID-19 pandemic and the move to “safer from...
The importance of effectively managing a Stable and Mature block
In any disability claim organization, a large portion of open claims and their associated reserve dollars come from permanent and total disability claims. Also referred to as a Stable and Mature block, these claims, representing a large financial exposure for...
How AI and humans can partner for the future of claims management
The war on talent is a well-documented challenge for the insurance industry. The number of employees aging out of jobs now and expected to do so through the next few years is significant. The insurance industry is unique in that its workforce tends to trend older,...