Unsexy careers may be the best careers
Written by Scott Dettman, Chief Executive Officer, Avenica When you take the initial step in finding your first or next job, there may be a few “dream companies” or industries that come to mind. Most of the time you will think of the brands or industries that spend a...
Biden issues executive order to improve customer service
Last month, President Joe Biden signed Executive Order 14058, “Transforming Federal Customer Experience and Service Delivery To Rebuild Trust in Government.” The order directs government agencies to put the American people at the center of their work and to identify,...
Social Security update: Employees to return to office, in-person services to resume
Approximately twenty-one months after closing its doors to the public and implementing the “Work from Home by Quarantine” policy, the Social Security Administration (SSA) has announced it will once again open its doors as employees begin the transition of returning to...